In this module, you will gain crucial skills for efficient records management, an essential aspect of running a medical office smoothly. Records management involves the systematic control of creating, maintaining, and disposing of records or files.

Knowledge Core Competency: Upon completing this module, you will be able to articulate the responsibilities and challenges that a Medical Office Administrative Assistant faces daily. Additionally, you’ll understand how administrative staff can provide front desk support to clients visiting a medical office and support medical practitioners and staff.

Objectives:

1. Repeat the procedure for preparing patient file folders.
2. Describe the points to follow for efficient filing procedures.
3. Repeat the process of recording patient charges into journals.
4. Arrange the steps for completing hospital requisitions in proper procedures.
5. Recognize the process of handling discharge records.
6. Repeat the steps of using filing systems for health records departments.

Skill Core Competency: Upon completing this module, you will be equipped with the skills to apply proper work habits, manage a medical office front desk, and assist medical practitioners and staff in preparing administrative documentation and medical records.

Objectives:

1. Prepare patient file folders.
2. Adopt an efficient filing procedure.
3. Work with claims forms and supporting documentation.
4. Maintain filing systems for health records departments.