In this module, you’ll gain essential skills for efficiently managing mail as a Medical Office Administrative Assistant (MOA). Sound judgment in sorting and processing incoming mail is crucial for saving time and ensuring smooth operations in a medical office.

Knowledge Core Competency: Upon completing this module, you will have a comprehensive understanding of the internal processes involved in dealing with mail in a medical office.

Objectives:

1. Explain how to manage time efficiently.
2. Explain how to handle incoming and outgoing mails.
3. Explain how to distribute mail to the appropriate person.

Skill Core Competency: Upon completing this module, you will be equipped with the skills to effectively process internal mail.

Objectives:

1. Manage time efficiently.
2. Handle incoming and outgoing mails.
3. Distribute mail to the appropriate person.