Embark on a journey into the intricacies of human communication tailored for food service workers in this engaging course. Through immersive role-playing exercises, students will adeptly navigate verbal and non-verbal communication, identifying factors that enhance or impede effective interaction. Given the multicultural fabric of Canadian society, a special emphasis is placed on mastering the skills required for communication in diverse environments. The course also covers essential aspects such as telephone communication, along with foundational skills in English grammar, punctuation, and sentence structure. Students will actively participate in exercises designed to enhance written communication, fostering a comprehensive understanding of basic communication, professional conduct, and effective communication strategies.