In this course, students will gain a comprehensive understanding of the professional documentation skills essential for community service workers, covering both theoretical concepts and practical applications. Key learning points include:

1. Importance of Professional Communication Skills: Students will recognize and appreciate the significance of effective communication skills in the context of community service work.
2. Email Writing Standards and Guidelines: The course will delve into the standards and guidelines for composing formal and professional emails, emphasizing proper communication in written and electronic correspondence.
3. Formal Business Letter Composition: Students will learn the conventions and guidelines for crafting formal and professional business letters, developing skills in written communication for various contexts.
4. Resume Building According to Job Postings: Practical insights will be provided on tailoring resumes to align with specific job postings, enhancing students’ abilities to present their qualifications effectively.

By mastering these aspects of professional documentation, students will be well-prepared to communicate competently in diverse professional settings, ensuring they can contribute effectively in their roles as community service workers.