Upon completing this module, learners will gain practical exposure to SAP and a deeper understanding of MRP (Material Requirements Planning) and ERP (Enterprise Resource Planning) software, essential tools used in workforce management. The inclusion of topics related to CIFFA (Canadian International Freight Forwarders Association) enriches the course with real-world workforce tools.

Knowledge:

1. Introduction to MRP and ERP software.
2. Exploration of various functions of MRP and ERP.
3. Real-life application scenarios of MRP and ERP.
4. Understanding CIFFA and its regulatory framework.

Skills:

1. SAP basics.
2. Data handling in MRP and ERP systems.
3. Analytical skills for effective decision-making.
4. Problem-solving in the context of MRP and ERP.
5. Error rectification in software applications.

By combining theoretical knowledge with practical exposure to SAP, MRP, and ERP, learners will be well-prepared to navigate the complexities of workforce management tools. The emphasis on CIFFA provides insights into regulatory aspects relevant to international trade and freight forwarding.