Frequently Asked Questions

1. Will I receive help with writing resumes and job search?

Our Career Services team will work with you during your academic term to assist you with several career services workshops, including resume writing and interview preparation.

2. What if I need extra help, who can I ask?

Your instructor is available to answer or assist you with your academic questions. And, Front Desk team is there to answer and help you with your administrative questions.

3. What if I miss an exam or test?

If you miss an exam or test due to medical reasons, we will require a doctor’s note. You may have the opportunity to write the exam.

4. I missed several class lessons, what do I do?

Inform the College through your teacher. Depending on your reason, you may be allowed to catch up with your missed material.

5. Can I use my phone to translate words during quizzes and Exams?

No. You are not allowed to use any electronic assistance during exams or quizzes.

6. How long will it take for my OSAP application to be approved?

In general, if all the documents you submitted are good, it will be approved in 1-3 weeks. If you are requested to submit the supplemental documents, it will take longer.

7. If I want to apply for the childcare subsidy, what can the college do for us.

We will issue you a letter to confirm you are enrolled or will be enrolled in the college as a full-time student.

8. Tell me about the NACC Exam?

All ECA/PSW students are required to write the NACC Exam after you finish the whole program. Once you pass the exam, you will receive a NACC certificate which enable you to work anywhere in Canada.

9. Can I find my own workplace for the practicum?

Yes, you can find your own practicum if the job position is related your program.

10. Will the college help us to file the tax?

During the tax season, the college will issue you a T2202 tax receipt. This is the form will show how much you paid to the college as part of your tuition. If you are an OSAP student, we will guide you to download a T4A form from your NSLSC Account, which shows the Grant you have received.

11. When do I apply for OSAP?

The online OSAP application for the new funding year is usually ready by early May on the OSAP website. To ensure your funding is ready before you start your studies, we encourage you to apply for OSAP at least 6-8 weeks before the start of your study term.

12. What is the Master Student Financial Assistance Agreement (MSFAA)?

The Master Student Financial Assistance Agreement is a multi-year loan agreement. Your loan provider is the National Student Loans Service Centre (NSLSC). The NSLSC processes all OSAP funding on behalf of the Ministry of Training, Colleges and Universities. Like signature pages, the MSFAA only needs to be completed the first year you receive OSAP. The MSFAA can be completed online. Refer to these instructions for completing the MSFAA.

13. How much OSAP do I have and how is it issued?

You can refer to your online OSAP account on the OSAP website to see how much OSAP you will receive. OSAP is issued in two installments: 60% at the beginning the studies and the remaining 40% in the middle of the studies.

14. How much can I earn while on OSAP?

Students can make up to $5600 per term, or up to $11,200 for two terms while on OSAP.

15. Why your grant could become a loan

Normally, grants through OSAP are money you don’t need to pay back. However, the government may convert all or part of your OSAP grants to a loan if:

1. you withdraw from studies within the first 30 days of starting school and don’t return as a full-time student within 5 months in the same academic year

2. at the end of the study period, as a result of an OSAP reassessment, you’re not entitled to all or part of the grant that you received (e.g., dropped courses)

3. the income reported on your application can’t be verified within one year from the start of your studies (Ontario Student Grant only)

If your grant is converted to a loan, it’s:

1. added to your loan balance

2. included in the monthly loan payment you’ll make once you’re done school

16. What happens to my OSAP loan if I withdraw from my program?

You may be placed on academic probation and your OSAP loan may become payable if one of the following applies to you:

1. You accepted an OSAP loan

2. You received a grant or bursary overpayment

3. Your grant has or will be converted to a loan

17. How can I check the status of my application?

Login to your OSAP account (opens new window) to see updates on your file. You will find out if there are any errors or if the Ministry requires any additional information from you before they can process your loan. Your status will be updated throughout the assessment process. Once your status is ‘confirmed’, National Student Loans Service Centre (NSLSC) will be given your funding information and they will start to process the payments to your bank account.

18. Can you tell me about your daily class schedule?

You will attend classes on regular basis from Monday to Thursday from 9:30 AM to 3:00 PM with 0:30 minutes lunch.

19. Can I take time off during my academic term?

The College do not allow any time off during your academic term. However, the College will consider in an extenuating circumstances subject to academic conditions.

20. Is there any new student orientation at the College?

Yes, we have. New Student Orientations are a great way to meet fellow students, staff and faculty and get you started on the right track. Orientation also helps new students to learn about the College policies and the many supports and services offered to assist in your success.

21. Are the work placements with the real companies in a real-life work environment?

Yes, we place you in companies related to your program of study.

22. Do I get real-life experience in labs?

Yes, our teachers will work closely with you to hone your skills to help you become a professional in your preferred profession.

Student Testimonials

Anitha Boronikal

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Medical Esthetics

“I chose the Medical Esthetics program because I wanted to express my creativity and passion for cosmetics. Everyday is a new learning experience with lots of hands-on practice. The instructors are very helpful and knowledgeable when it comes to teaching us about a variety of topics whether it be make-up, skin care or hair care. ”

Rui Wang

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Medical Esthetics

"Canadian All Care College provides a diverse learning environment with the latest equipment that a Medical Esthetics student needs to know about. I have been able to gain lots of new hands-on experience and knowledge that would not get from a text book. "

Shuhuan Cheng

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Medical Esthetics

“The Medical Esthetics program at CACC is a dynamic learning experience that covers everything a budding Esthetician should know. We get to prepare for many different types of real-world scenarios that we would face. with the encouragement of my instructor, I feel confident in my abilities as a new Esthetician.”

Edchelyn Frane

Accounting, Payroll, and Business Administrator

“I recently completed the Accounting, Payroll and Business Administration Program at Canadian All Care College. The program covers a vast plethora of subjects that anyone in this field would need to study in order to enter the workforce. My studies at CACC were greatly aided by the learned instructors who were always happy to share their knowledge on various topics. I thank CACC for helping me start my journey as an Accounting and Payroll professional.”

Meibi Yao

Accounting, Payroll, and Business Administrator

“My name is Meibi Yao and I completed the Accounting and Payroll program with Canadian All Care College in 2023. Even though the program is long and detailed, I found that my instructor and the admin staff is very supportive in encouraging us to excel. Since completing the program, I have been cleared the NACC exam from the knowledge given to us by the college and have been able to secure a job at (). Thank you CACC for motivating me throughout my journey.”

Ma Linda Bunda

Food Service Worker

“I recently completed the Food Service Worker program at Canadian All Care College. I am extremely glad that I was able to secure a job at Runnymede Healthcare Centre after completing my placement with the college. CACC taught me valuable practical skills and knowledge that comes in handy everyday at my new position. Thank you to the staff and instructors at CACC!”

Hira Qaiser

Personal Support Worker

“My name is Hira Qaiser, I recently graduated from the Personal Support Worker Program at Canadian All Care College. My journey at CACC was greatly aided by the instructors and admin staff. I was able to complete my placement at a Yee Hong Long Term Care Centre where I put all the theocratical knowledge to use and learned many new skills that help me in my new job. Since completing the program, I have cleared the NACC exam and I am currently working at a Long-Term Care Home and plan to grow and learn in the future. Thank you to CACC for the invaluable experience!"

Vinsy Plakkal Viswambharan

Community Service Worker

“Hi, I have recently graduated from the Community Service Worker Program at Canadian All Care College- Scarborough Campus. It is a lengthy and broad program that covers a variety of different Modules which allowed me to gain knowledge about the plethora of topics. I was able to interact and connect with a diverse group of people who have aided me in my journey into the Community Work Field. I'd like to tell all of the incoming and future students. "Trust the Process", its a long but exciting road Ahead!"