Banking and Financial Services



Banking and Financial Services program is designed to teach students all those relevant aspects of, and to prepare students for careers, in banking and finance. Through the program’s curriculum, you’ll become well-versed in all aspects of banking, investments, insurance and financial planning.

You’ll also build those essential business skills through courses that incorporate interpersonal communications, business writing and relevant computer software.

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Program details

1. Microsoft Office 2013

MS Office Suite, Introduction focuses on beginning computer concepts, Windows operating system, Internet Explorer, Word, Excel, PowerPoint, Outlook and the basic integration of the components of this integrated Microsoft application.

  • Calculating mathematical formulas
  • Utilizing spreadsheets and chart to present financial management and goals
  • Create worksheets to analyze data
  • Edit and format worksheets
  • Use function formulas
  • Prepare a presentation
  • Edit and enhance slides

2. Sales and Service Excellence

The course integrates the process of selling and the basic concepts of customer service. The focus is to highlight the direct and indirect connects between sales and services. Students will spend a significant time in role plays to master the “Total Customer Experience”. Emphasis will be placed on pre-selling activities, techniques and procedures to use during the sales interaction and post sales activity.

  • Deliver "needs based" approach to selling financial products/services
  • How to handle customer objections
  • Understand the importance of ethics and managing sales targets/goal
  • Effective listening and probing
  • Resolving Conflict
  • Identifying customers needs
  • Recommending products and services
  • Overcoming objections

3. The Canadian Financial Sector

This course is the overview of the Canadian financial sector. Students are introduced to the role of money, financial institutions, regulatory agencies and the Bank of Canada in the financial system. Students reinforce the concepts, introduced in macroeconomics, of money supply and interest rates, and their effect upon the economic well-being of society. This course will give students working knowledge, tools, practices and techniques to adhere to industry compliance, privacy and anti-money-laundering legislation.

  • Describe the role and functions of the Bank of Canada
  • Explain the fundamentals of macroeconomics
  • Use a variety of thinking skills to anticipate and solve problems
  • Locate, select, organize and document information using appropriate technology and information sources
  • Analyze, evaluate, and apply legislation
  • Take responsibility for decision and act with integrity

4. Wealth Management and Estate Planning

This course reviews the basics of economics and investing, and understanding of investment products. Investment planning and key areas of personal financial management are explored. The course concludes with estate planning fundamentals, concepts and applications.

  • Tax treatment as it relates to types of investment products
  • Taxation of investments and miscellaneous investments/insurance
  • Tax sheltered investments
  • Evaluate the current economic environment and indicators
  • Prioritize investment products by measurement of investment risk and returns
  • Clarifying the client's present financial status and identifying problem areas and opportunitie

5. Consumer Credit

The course provides comprehensive coverage of consumer credit and will introduce students to the principles of credit extension. Topics include consumer lending products, credit bureau analysis and factors impacting credit worthiness.

  • Identify all required documentation for adjudication
  • Understand lending in changing economic climates
  • Determining credit-worthiness
  • Calculate the cost of borrowing for clients
  • Conduct credit investigations and assessments
  • Recommend consumer credit and mortgage products including creditor insurance
  • Make sound, defensible lending decisions

6. Canadian Investment Funds Course

CIFC provides students with the information and knowledge in understanding mutual funds investments based on evaluation of suitability criteria. It also explains a mutual fund representative’s legal, ethical and professional responsibilities. The successful completion of the Canadian Investment Funds Course Exam is a proficiency requirement by the provincial securities commissions for mutual fund licensing.

  • Define the principles and administrative rules regarding registered plans
  • Understand the duties and obligations of a mutual fund salesperson
  • Understand the basic Canadian income tax system as it relates to the taxation of investment income
  • Prepare analysis and make recommendations
  • Perform financial and mathematical calculations
  • Communicate complex concepts in simple terms
  • Interact with clients, building relationships, and the achievement of financial goals

7. Financial Products and Services

The course focuses on the financial products and services commonly utilized to achieve financial goals and long-term security. Emphasis will be placed on research and comprehensive understanding of the offerings at major financial institution.

  • Compare and contrast financial products and services within FI's
  • Strong conceptual understanding of the characteristics and demand motives for retail financial products and services
  • Locate and document information using technology and information sources
  • Apply a systematic approach to provide solutions/make recommendations
  • Communicate complex concepts in simple terms
  • Interact with clients, building relationships, and the achievement of financial goals

8. Financial Planning Fundamentals

This course introduces students to the fundamentals important to the discipline of financial planning. Students will acquire an understanding of the concepts and applications associated with financial calculations, and the analysis of financial statements. The basic concepts of contracting and family law are covered followed by an analysis of government sponsored benefit programs.

  • Understand all applicable laws/legislation impacting planning process
  • Incorporate recommendations to optimize the client's situation
  • Apply strategies to prevent drawback and minimize tax

9. Contemporary Practices in Financial Planning

This course introduces students to basic income tax laws and gradually progresses into a more advanced understanding of tax laws as it relates to areas of financial planning. The professional and ethical responsibilities associated with the role of a financial planner and an understanding of the structures and services within the financial industry are reviewed. Different forms of business structures are explored in-depth, along with an understanding of trusts.

  • Understand / explain income tax terminology and tax concepts
  • Contrast different forms of organizations including a sole proprietorship, partnership and corporation
  • Evaluate tax situations using in-dept knowledge of tax concepts
  • Follow logical, defined processes in order to perform their duties effectively
  • Apply standards of professional responsibility
  • Application of the six-step financial planning process

10. Risk and Retirement Planning

Designed to provide students with a comprehensive understanding of the principles and applications related to concepts of managing risk and retirement planning. This course covers practices, issues and products of insurance and retirement planning. Also explored are risk management and retirement planning processes progressing from the wealth accumulation phase into the retirement phase.

  • Understanding the issues and practices if managing risk
  • Identify the characteristics associated with an insurance contract
  • Differentiate between various types of insurance
  • Recommend products to minimize/eliminate risk
  • Analyze the risk management process, and associated products and plans, as it applies to retirement planning
  • Analyze the risk management process, and associated products and plans, as it applies to retirement
  • Solid comprehension of the concepts associated with wealth accumulation and retirement funding

11. Career Development

This course is designed to acquaint students with current job market trends which will assist them in the job search process. They will have the opportunity to meet with professionals working within the financial sector in a interactive setting for a real world perspective. In addition to exploring the skills and qualities essential to obtaining a position with the industry, students will prepare / create their resume, cover letter and participate in mock interviews. Students will learn the significance of a professional network and online presence.

  • Career options and outlook within the Financial Services Industry
  • Creating a professional Resume and Cover Letter
  • Utilizing the internet for job search and networking
  • Communicate clearly, concisely and correctly in the written, spoken, and visual form that fulfills the purpose and meets the needs of the audience
  • Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals
  • Respond to written, spoken, or visual messages in a manner that ensures effective communication
  • Analyze, evaluate, and apply legislation
  • Take responsibility for decision and act with integrity

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Ontario High School Diploma or passing Entrance Exam

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Career opportunities

Bank Teller, Financial CSR, Personal Banking Officer, Mutual Fund Sales Representative, Mutual Funds Assistant / Processor, Loan Officer; Investment advisor, Client Service and Mutual Fund Representative; Financial advisor with a Financial Planning or insurance firm.

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